Underperformance Is a Symptom. Coaching Is the Cure.
When performance dips, most leaders rush to look at the numbers. Revenue, KPIs, close rates – you name it. But here’s the twist: numbers don’t coach people. People coach people. And underperformance? It’s rarely about effort. It’s almost always a gap in clarity, consistency, or confidence.
Research backs this up.
Empirical studies show that coaching alone can account for up to 6.2% of the variance in employee performance, even when you factor in experience and tenure. And if that stat doesn’t stop you in your tracks, this might: teams led with a coaching mindset are 21% more productive and see 20% more profitability than those stuck in traditional management (Gallup).
So before asking, “What’s wrong?” ask something more revealing:
- When was the last time they were coached, and not just corrected?
- Have they seen a strong example of how to do it well?
- Do they truly understand the why behind their KPIs?
Because guess what? Clarity isn’t a luxury. It’s a necessity. When employees know what’s expected of them and why it matters, confidence goes up. Accountability follows. According to the Institute of Coaching, 80% of coached employees report increased self-confidence, and 95% say it positively impacts their goals and workplace well-being. Confidence isn’t fluffy. It’s functional.
Coaching Tip
Every stalled performer is a mirror. If they’re stuck, chances are, so is something in your coaching approach. Start by observing. Then diagnosing. Then supporting. Coaching is a cycle, not a correction.
And don’t underestimate the power of being heard. Employees who feel heard, an essential piece of any coaching culture, are 4.6 times more likely to feel empowered to perform at their best. That’s not just nice to have. That’s a competitive advantage. Need help with your active listening skills? Talk to me about improv training for this!
Practical Takeaway for Leaders
Leaders who coach prevent problems. They model, clarify, and connect the dots between KPIs and purpose. They create space for people to grow before performance drops. When you embed coaching into your culture, you don’t just get better numbers, you get better people.
Ready to coach with clarity? Let’s build your leadership playbook, starting with improv. Let’s meet up!
