Tag
employee performance
The Feedback Sandwich Is Broken: What Leaders Should Do Instead
I was sitting in church this weekend when my pastor asked a question that stopped me mid-note-taking. “When you’re about to get good news and bad news,” he said, “which do you want first?” He asked the congregation to raise their hands. Overwhelmingly, people wanted the bad news first. Then he made a claim that...Read More
Coaching, Not Correction: The Real Fix for Underperformance at Work
Underperformance Is a Symptom. Coaching Is the Cure. When performance dips, most leaders rush to look at the numbers. Revenue, KPIs, close rates – you name it. But here’s the twist: numbers don’t coach people. People coach people. And underperformance? It’s rarely about effort. It’s almost always a gap in clarity, consistency, or confidence. Research...Read More