Tag
workplace culture
“TBD” = Two Bad Days: What Retirement Teaches Us About Employee Retention
What happens when an employee is financially ready to retire but hasn't decided when to leave? Sometimes the answer is TBD: Two Bad Days. Here's what retirement, employee retention, and a full sales pipeline have in common.Read More
The Feedback Sandwich Is Broken: What Leaders Should Do Instead
I was sitting in church this weekend when my pastor asked a question that stopped me mid-note-taking. “When you’re about to get good news and bad news,” he said, “which do you want first?” He asked the congregation to raise their hands. Overwhelmingly, people wanted the bad news first. Then he made a claim that...Read More
From Passive to Proactive: How Clear Leadership Communication Improves Workplace Culture
During a recent coaching session with a C-suite executive, the conversation started where many do, on surface-level updates. We talked about deadlines, projects, and personnel shifts. Underneath the calendar invites and tax return timelines, something deeper was brewing – cultural friction, unclear communication, and the quiet tolerance of behavior that was beginning to rot the...Read More