Tag

leadership development
Leader coaching an employee to solve a workplace problem instead of passing the hot potato to her manager.

Hot Potato Leadership: Stop Catching Every Problem Your Team Throws at You

When every problem lands on your desk, solving it may be the fastest answer, but it’s rarely the best one. Great leaders coach people to bring their thinking along with their problems.
Read More
Employee managing up by sharing results and recommendations with a senior leader.

Managing Up: How To Make Sure Your Good Work Gets Noticed

Good work doesn’t always speak for itself. Managing up means understanding what your leader values, communicating what matters, and making it easier for them to make good decisions.
Read More
Female leadership coach guiding a man riding a bicycle as a metaphor for professional growth and lasting behavior change.

The Bicycle Test: What Great Leadership Coaching Actually Looks Like

A client told me something recently that I haven’t stopped thinking about. We were talking about what coaching has done for him over time, and he shared an analogy that captured it better than anything I could have written myself. He compared having an executive coach to teaching someone to ride a bike. At first,...
Read More
Female leadership coach guiding a man riding a bicycle as a metaphor for professional growth and lasting behavior change.

Leadership Accountability: When Common Sense Isn’t Common

Great leadership coaching isn’t about doing the work for someone—or disappearing once they find their balance. The Bicycle Test shows why lasting change happens when support continues long enough for new behaviors to become habits.
Read More
Two newspapers labeled "Good News" and "Bad News" illustrating how the order of positive and negative feedback influences leadership communication and employee behavior.

The Feedback Sandwich Is Broken: What Leaders Should Do Instead

I was sitting in church this weekend when my pastor asked a question that stopped me mid-note-taking. “When you’re about to get good news and bad news,” he said, “which do you want first?” He asked the congregation to raise their hands. Overwhelmingly, people wanted the bad news first. Then he made a claim that...
Read More
Orthodontic power chain demonstrating how connected pressure moves multiple teeth, illustrating organizational change leadership.

What a Power Chain Taught Me About Leading Organizational Change

Organizational change rarely fails because leaders choose the wrong strategy. More often, it fails because organizations mistake discomfort for failure. Every meaningful transformation creates resistance before it creates results. Ironically, I learned one of the best lessons about leading change while sitting in my orthodontist’s chair. Eight months into braces, I thought I knew what...
Read More
A cheerful green frog eating a slice of strawberry cheesecake, illustrating the idea of "dessert before the frog" as a fresh approach to the Eat the Frog productivity method.

Why Eating Dessert First Might Beat Eating the Frog

There are many gurus out there who say “eat the frog” first thing in your day, especially in sales, getting the hardest thing or the thing you dread out of the way to ensure it gets done. I’ve taught this for years. I’ve tried it myself. It works, in the sense that the hard thing...
Read More
Quote graphic reading: ‘The only decision you can’t undo is the decision to do nothing.’ Featuring Gina Trimarco Klauder and TheNewChoiceEffect.com in red and white branding.

The New Choice Effect: A Strategy for Eliminating Overthinking

If you struggle with decision-making, it’s probably not because you’re afraid of making the wrong choice. You’re probably afraid of what making any choice means about you. Every day, you make approximately 35,000 decisions, from what to wear to which strategic direction will define your career. Yet despite this constant practice, decision-making remains one of...
Read More
Black letter blocks spelling TRUST on a blue background with the text ‘What’s Trust Got to Do With It?’ displayed above and below.

Why Trust Matters More Than Talent in High-Performing Teams

Your team is keeping score. Not on productivity metrics or quarterly goals, though they notice those too. They’re tracking something more fundamental: whether you do what you say you’ll do. Whether your words match your actions. Whether it’s safe to tell you the truth. You can see it in the small behaviors that shift when...
Read More
Office water cooler with text reading ‘What To Do When Your Water Cooler Becomes a Culture Killer,’ illustrating workplace gossip, venting, and company culture challenges.

Gossip vs. Venting: How Leaders Build or Break Culture

Every workplace has talk. The water cooler conversations. The internal chat messages. The hushed exchanges in hallways, breakrooms, and parking lots. The real question is whether that talk is strengthening your culture or slowly poisoning it. Here’s what most leaders miss: venting and gossip are not the same thing. And when you don’t understand the...
Read More
1 2