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organizational change
Orthodontic power chain demonstrating how connected pressure moves multiple teeth, illustrating organizational change leadership.

What a Power Chain Taught Me About Leading Organizational Change

Organizational change rarely fails because leaders choose the wrong strategy. More often, it fails because organizations mistake discomfort for failure. Every meaningful transformation creates resistance before it creates results. Ironically, I learned one of the best lessons about leading change while sitting in my orthodontist’s chair. Eight months into braces, I thought I knew what...
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Man holding a theatrical mask labeled "Communication Problem" in front of his face, symbolizing communication as a disguise for resistance to change.

When “Communication Problems” Are Really Resistance to Change

Leaders tell me they have a communication problem more often than almost anything else. Sit with the details for a while and a different picture usually shows up. What they have is a problem with change, and communication is taking the blame. I notice this faster than I used to, and I think it’s because...
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