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employee feedback
Two newspapers labeled "Good News" and "Bad News" illustrating how the order of positive and negative feedback influences leadership communication and employee behavior.

The Feedback Sandwich Is Broken: What Leaders Should Do Instead

I was sitting in church this weekend when my pastor asked a question that stopped me mid-note-taking. “When you’re about to get good news and bad news,” he said, “which do you want first?” He asked the congregation to raise their hands. Overwhelmingly, people wanted the bad news first. Then he made a claim that...
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Episode 50: The Pivotal Leader with Jay Feitlinger, CEO, StringCan Interactive

In this episode of The Pivotal Leader, Gina Trimarco interviewed Jay Feitlinger, serial entrepreneur, and the founder and CEO of StringCan Interactive, a strategic online marketing agency in Scottsdale, Arizona with a regional office in Paris, France. Since StringCan’s launch in 2010, Jay oversees strategy and vision with a mission of building a culture that...
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