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The Feedback Sandwich Is Broken: What Leaders Should Do Instead
I was sitting in church this weekend when my pastor asked a question that stopped me mid-note-taking. “When you’re about to get good news and bad news,” he said, “which do you want first?” He asked the congregation to raise their hands. Overwhelmingly, people wanted the bad news first. Then he made a claim that...Read More
What a Power Chain Taught Me About Leading Organizational Change
Organizational change rarely fails because leaders choose the wrong strategy. More often, it fails because organizations mistake discomfort for failure. Every meaningful transformation creates resistance before it creates results. Ironically, I learned one of the best lessons about leading change while sitting in my orthodontist’s chair. Eight months into braces, I thought I knew what...Read More
Why Eating Dessert First Might Beat Eating the Frog
There are many gurus out there who say “eat the frog” first thing in your day, especially in sales, getting the hardest thing or the thing you dread out of the way to ensure it gets done. I’ve taught this for years. I’ve tried it myself. It works, in the sense that the hard thing...Read More
How to Return from Vacation Without Burning Out
The first week back after a long holiday is one of the most fragile weeks in the professional year. Energy is low, expectations are high, and the gap between the two can create unnecessary stress and guilt. Instead of trying to snap back to full speed, this is the perfect moment to design a more...Read More
Why High-Achieving Leaders Still Feel Behind (Even When They’re Winning)
“I Feel Like I’m Sucking as a Leader” Several high-performing leaders have said those exact words to me in coaching sessions this year. In retrospect, I recall saying the exact same words in my leadership roles! Sales are up. Teams are hitting targets. Peers are asking for their input. From the outside, these leaders look...Read More
“So, You Want Me to Fix Your Team?”
The Myth of the Broken Team and What Leaders Can Do Instead It usually starts with a familiar call: “Gina, my team isn’t getting along. Can you fix them?” The sigh on the other end of the line says it all. Frustration, fatigue, and the faint hope that maybe someone can swoop in and restore...Read More
From Conga Line to Cohesion: What a Dance Party Taught Me About Leadership and Human Behavior
When I step on stage as a keynote speaker, my goal isn’t just to motivate people; it’s to move them. Literally and figuratively. Sure, most keynote speakers aim to inspire reflection, and that’s important. But I want my audiences to experience something — to feel it in their bodies. Because what we feel, we remember....Read More
From Passive to Proactive: How Clear Leadership Communication Improves Workplace Culture
During a recent coaching session with a C-suite executive, the conversation started where many do, on surface-level updates. We talked about deadlines, projects, and personnel shifts. Underneath the calendar invites and tax return timelines, something deeper was brewing – cultural friction, unclear communication, and the quiet tolerance of behavior that was beginning to rot the...Read More
Why Leaders Need Coaching
The Forgotten Layer: Why Leaders of Leaders Need Coaching Organizations pour time and resources into frontline training, but the real coaching gap often starts one level up, with the leaders of leaders. Directors, VPs, and senior managers frequently assume their direct reports (other leaders) already know how to lead and coach. The result? Accountability slips,...Read More
Coaching, Not Correction: The Real Fix for Underperformance at Work
Underperformance Is a Symptom. Coaching Is the Cure. When performance dips, most leaders rush to look at the numbers. Revenue, KPIs, close rates – you name it. But here’s the twist: numbers don’t coach people. People coach people. And underperformance? It’s rarely about effort. It’s almost always a gap in clarity, consistency, or confidence. Research...Read More