Category

Sales

It Sounds Simple, But What’s Your Company’s Purpose?

By Gina Trimarco, Chief Results Officer The first time I wrote a REAL business plan was when I entertained the idea of buying a franchise. I knew I wanted to be my own boss and do my own thing. A former boss had even inspired me by saying “When you’re the President of the company...
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The End Of Summer Is The Beginning of Crushing Q4

By Gina Trimarco, Chief Results Officer All summer long it’s so normal to get those reply emails that start with “I’m on vacation until xyz date.” It’s a CRM juggling game of proving to your bosses that you really, truly are following up on new business but “they’re on vacation, I left a message” becomes...
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Finding Good Employees – Ask Yourself “Why”

By Gina Trimarco, Chief Results Officer “We can’t find good employees” is a phrase I continue to hear from nearly every client. No matter what the industry or geography this sentiment is shared often. And while we are a smaller company that doesn’t depend on many employees to manage our businesses, I do have many...
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Common Sense Customer Service – That’s The (Meal) Ticket!

By Gina Trimarco, Chief Results Officer How is it that the employees of the same company can differ so much when it comes to customer service? This is a question of training versus common sense but really it comes down to hiring culture. I recently attended a client’s annual meeting and awards dinner at a...
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6 STRATEGIES TO BETTER PREPARE AND PREVENT UNHAPPY CUSTOMERS

The following guest post was written by Shawn Karol Sandy of The Selling Agency, a partner of Pivot10 Results and co-presenter of “From Pain To Profit: Strategically Pivot Your Talent and Culture” on June 23, 2016 in Myrtle Beach. We spend a lot of time and energy writing and discussing how to attract and sell...
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How Do You Build A Successful Sales Program? NOT How You Think . . .

The following guest post was written by Shawn Karol Sandy of The Selling Agency, a partner of Pivot10 Results and co-presenter of “From Pain To Profit: Strategically Pivot Your Talent and Culture” on June 23, 2016 in Myrtle Beach. We run across this situation quite often. You started a business. You hustled. You busted your...
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Your Inner Voice is Talking… Are You Listening?

By Karen Stone Mickool, Culture Curation Specialist THE STORY…. A number of years ago, I interviewed for a job as a Training Manager for a division of a well-known insurance company.  In those days, my experience hadn’t led me to the classic lessons I would later learn from recruiting pros and headhunters.  So, while I...
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Building a Selling Organization: Employee Engagement means Trust

The following guest post was written by Shawn Karol Sandy of The Selling Agency, a partner of Pivot10 Results and co-presenter of “From Pain To Profit: Strategically Pivot Your Talent and Culture” on June 23, 2016 in Myrtle Beach. There’s a big discussion happening out in the business world about Employee Engagement: the emotional commitment...
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Why would you only leverage the Sales Department to grow business? Build a Selling Organization.

The following guest post was written by Shawn Karol Sandy of The Selling Agency, a partner of Pivot10 Results and co-presenter of “From Pain To Profit: Strategically Pivot Your Talent and Culture” on June 23, 2016 in Myrtle Beach. Last week, visiting my husband’s office, I was making small talk with one of his patients...
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How To Have A Business Made For Talking

One of my best investments was a pair of cowboy boots. I bought them in Austin, Texas on a business trip. Now to know me is to know I’m not really a cowboy boot kind of girl. So, why buy them? Because I love new experiences  and I wanted to understand why people love their...
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