In this episode of The Pivotal Leader, Gina Trimarco interviewed Rick Coplin, former VP, Community Partner Ventures at Rev1 Ventures for eight years. He left that position in 2016 to return to being an entrepreneur. Prior to Rev1, he invested six years building and selling a startup company. And prior to that he was Technology Program Director at Bank One for three years overseeing technology acquisition,...Read More
By Gina Trimarco, Chief Results Officer A couple of weeks ago I posted a blog about “How The Presidential Campaign is Hurting Your Business”. I think many of us are shocked by the results. I posed the following questions on Oct. 31: How are you managing this right now to meet employee needs and calm...Read More
By Gina Trimarco, Chief Results Officer We all know that finding the best talent takes effort, intention, time and money. It’s not an overnight process IF you want people who fit the culture. And sometimes it could take months, even years to find the right people for top leadership positions. Hiring the wrong leader can...Read More
By Gina Trimarco, Chief Results Officer Are you ready for this presidential election to be over? I think we all are at this point, from a personal point of view. How about your organization? Is it ready for the election to be over? How has this campaign affected your company culture, thus far? Yes, I’m...Read More
This is Part 5 (and the last) in my series of “What I Learned at Zappos Culture Camp” By Gina Trimarco, Chief Results Officer “Unhappy people are unhappy because they plateau. Employees always want to grow. It’s the key to retention,” said a Zappos “People Development” team member during my Zappos Culture Camp experience. When...Read More
Recruiting is a gamble. How lucky are you? – This is part 4 in my series of “What I Learned At Zappos Culture Camp”. By Gina Trimarco, Chief Results Officer The most common challenge our clients articulate to us is “We can’t find good employees? They just don’t exist in [insert city name] because in...Read More
This is Part 3 in my series of “What I Learned at Zappos Culture Camp” By Gina Trimarco What does it mean to “create an experience” for customers (and employees) beyond a “transaction” (exchange of money for a service or product)? A recent transaction I had was on my least favorite airlines, Spirit, in which...Read More
This is Part 2 of a series about: “What I Learned at Zappos Culture Camp” By Gina Trimarco What inspired me the most about spending time at Zappos Culture Camp was witnessing empowerment in action. Their employees make decisions almost without thinking twice, as if it were an innate skill to respond quickly in the...Read More
This is Part 1 of a series about: “What I Learned at Zappos Culture Camp” By Gina Trimarco, Chief Results Officer Successful companies are companies that give amazing service to their customers through the assistance of happy and empowered employees, right? Seems simple enough in theory but so many businesses struggle with this winning combination....Read More
UPDATED on October 8, 2018 By Gina Trimarco, Chief Results Officer What do you think of when you hear the words “team building”? What does it mean to YOU? I’ll tell you what I think … Oh no, another potential client who THINKS they need team building. Potential clients often find us through a google...Read More
