Tag
difficult conversations
The Feedback Sandwich Is Broken: What Leaders Should Do Instead
I was sitting in church this weekend when my pastor asked a question that stopped me mid-note-taking. “When you’re about to get good news and bad news,” he said, “which do you want first?” He asked the congregation to raise their hands. Overwhelmingly, people wanted the bad news first. Then he made a claim that...Read More
Have Your Sh!t Together
Whether it’s in sales, business in general or discussions to be had on a personal level, there will always be conversations more difficult in nature that make us dread picking up the phone, pause before knocking on the door or at the very least make us glad we keep an emergency stick of deodorant in...Read More