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communication breakdowns
Man holding a theatrical mask labeled "Communication Problem" in front of his face, symbolizing communication as a disguise for resistance to change.

When “Communication Problems” Are Really Resistance to Change

Leaders tell me they have a communication problem more often than almost anything else. Sit with the details for a while and a different picture usually shows up. What they have is a problem with change, and communication is taking the blame. I notice this faster than I used to, and I think it’s because...
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