As organizations navigate an increasingly complex workplace landscape, employee engagement has emerged as a defining challenge. Recent data from Chief Executive Group reveals that 60% of CEOs considered retaining and engaging employees their top priority for 2024, up from 57% two years ago¹. This heightened focus comes at a crucial time, with only 30% of...Read More

In today’s rapidly evolving business landscape, organizations face a critical challenge that’s costing them up to 7% of their annual revenue: the growing disconnect between leadership practices and employee expectations. Recent research reveals a concerning gap between executive priorities and employee satisfaction, suggesting the need for innovative solutions that combine traditional management approaches with emerging...Read More

You’ve heard of IQ. You may have also heard of EQ. Well, let me introduce IIQ – Improvised Intelligence™️. My work in the area of and fascination with emotional intelligence inspired me to coin the phrase Improvised Intelligence™️. From Daniel Goleman’s EQ, to Dr. Travis Bradberry’s Emotional Intelligence 2.0, to Jeb Blount’s Sales EQ—the parallels...Read More

By Karen Stone Mickool On the side of a New York City building that stretches a full block in both directions, the lights come up as dusk falls to illuminate one word…. The building, of course is the iconic Macy’s Department Store and the word—outlined in lights and tinsel—BELIEVE This might be the single most...Read More

By Gina Trimarco, Chief Results Officer Imagine a flea market setting where the following conversation transpires: Buyer: How much for the toaster? Vendor: Five dollars Buyer: I’ll give you three. Vendor: It’s five. Buyer: Four. Vendor: Five. Buyer: [mumbles under his breath and walks away disgusted] Ten minutes later the buyer comes back. Buyer: I’ll take that...Read More

By Gina Trimarco, Chief Results Officer Contributor: Karen Stone Mickool, Culture Curation Specialist Secret Santas, potluck luncheons, party planning, cookie exchanges, school concerts, class parties…chances are you and your employees are involved in at least a few of the above.  Not to mention, cyber shopping, meal planning, travel arrangements and more—all done from the “privacy”...Read More

By Gina Trimarco, Chief Results Officer A couple of weeks ago I posted a blog about “How The Presidential Campaign is Hurting Your Business”. I think many of us are shocked by the results. I posed the following questions on Oct. 31: How are you managing this right now to meet employee needs and calm...Read More