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October 23, 2016

Warning: The Employee “Plateau” is Your Enemy! How To Train & Retain – Zappos, Part 5

This is Part 5 (and the last) in my series of “What I Learned at Zappos Culture Camp” By Gina Trimarco, Chief Results Officer “Unhappy people are unhappy because they plateau. Employees always want to grow. It’s the key to retention,” said a Zappos “People Development” team member during my Zappos Culture Camp experience. When...
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